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[VIDEO] Changes for Success in Hotel Industry

Posted by Eric Oppegaard on Sep 23, 2015 11:00:00 AM

John O’Flynn, Trump International Beach Resort, on changes needed for success in hotel industry

At this year’s Newmarket Customer Conference hosted in Portsmouth, New Hampshire, USA, John O’Flynn, Sales Office Administrator at Trump International Beach Resort, talked to us about the most important changes that hoteliers should make in order to maintain long-term success in the hospitality industry.

Do you agree with John?  What would you change?