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Jeff Hiscox

Jeff Hiscox joined Newmarket in July 2004 and has served as President and Chief Executive Officer since March 2010. Previously, Jeff held various senior and executive leadership roles at Newmarket, including Director of Sales, Vice President of Sales, and President. Jeff brings more than 15 years of senior and executive level management and leadership experience to Newmarket. Prior to joining Newmarket, Jeff served as Regional Vice President of Sales for Surebridge where he was responsible for growth and management of the Microsoft Business Solutions Group. Jeff joined Surebridge through the acquisition of / The Taylor Group where he served as Director of Sales. Prior to Surebridge, Jeff held executive roles with Knowledge Alliance, including Vice President of Sales, where he was responsible for the growth and management of the North America Sales team. Jeff earned an Honors Bachelor of Commerce degree from Queen's University in Kingston, Ontario, Canada.

Recent Posts

Changing the Rules

Posted by Jeff Hiscox on Dec 16, 2015 10:00:00 AM

Originally shared on Hotel News ME

Diversifying from its core focus on airlines, Amadeus has announced a number of huge developments over recent months; including the acquisitions of Hotel SystemsPro, Newmarket International and Itesso. Jeff Hiscox, president and CEO of Newmarket, an Amadeus company, explains why hotels are getting the airline distribution makeover and how Amazon and Google may have a lesson for the industry.

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My Usual Please!

Posted by Jeff Hiscox on Oct 15, 2015 9:11:58 AM

Technology still has a role in personalized services

Personalization of goods and services has been around for longer than you might think. In the past, consumers were used to turning up at the local café for their morning coffee to find the waiter had it ready and waiting for them, made just how they like it. In today’s world, where loyal customers are harder to find, the hospitality industry has to work harder and better leverage the technology available to help keep consumers engaged and coming back time and time again.

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Amadeus acquires Hotel SystemsPro

Posted by Jeff Hiscox on Aug 3, 2015 9:07:00 AM

Today we announced we will expand our sales and catering offering to the hotel industry with the acquisition of Hotel SystemsPro by Newmarket, an Amadeus company.

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Topics: News

Amadeus Acquires Itesso

Posted by Jeff Hiscox on Jul 21, 2015 10:48:26 AM

Amadeus adds property management to hotel IT portfolio with acquisition of Itesso

Deal accelerates fully integrated cloud-based Hotel IT platform enabling a single view of the business across hotel groups, brands and properties

Today we announced an expansion in our technology offering to the hotel industrywith the acquisition of Itesso BV, a provider of cloud-native property management systems (PMS) based in the Netherlands.

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Topics: News

Fixing the information divide between guests and hotels

Posted by Jeff Hiscox on May 28, 2015 8:44:17 AM

Personalization is the biggest hospitality trend of the moment – and arguably, not even a trend, but the evolution of something that lies at the very heart of the industry: the art of making people feel at home. But the problem with personalization is that it’s not enough to know who your guest is. You also need to know the context of their travel. The same person will want very different things from their business and leisure trips. And on top of that, what about group versus individual travel? I could be travelling by myself to a business conference, or going with family to a wedding – both trips involving the same hotel chain, but booked through different channels. The hotel chain will very likely receive very different amounts of information about me and my preferences.

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Topics: News