Newmarket Newsstand

Montreal’s Communante de l’Hotel reveals the power of Service Optimization!

Posted by David Dajani on Apr 26, 2016 8:00:00 AM


 On March 16th, 2016 the Service Optimization team from Newmarket, an Amadeus company, organized an open forum at the Hyatt Regency Montreal, hosted by the property’s Director of Finance, Mr. Stephane Goguely. The forum was attended by existing Newmarket hotel property clients as well as other hotel executives wanting to learn about service optimization.

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Topics: Service Optimization

Proud to Support the Global Meetings Industry #GMID16

Posted by Eric Oppegaard on Apr 14, 2016 12:04:11 PM

A warm greeting to all of our Meeting Partners and Professionals around the globe and a happy Global Meetings Industry Day!

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Topics: News

Over $100 million in cost savings delivered by Service Optimization in 2015!

Posted by David Dajani on Apr 5, 2016 10:17:29 AM

In today's world, hoteliers are realizing the importance of hotel technology to their daily operations in enhancing the guest experience, rather than replacing the human factor; transforming it from a ‘nice to have’ to a necessity.

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Topics: Service Optimization

Customer Conference Session Information Available!

Posted by Anna Ransom on Mar 25, 2016 12:44:08 PM

Planning for our annual Customer Conference is well under way. After an exciting visit to the LINQ Hotel & Casino last week and many conversations with our Training and Consulting teams, we wanted to give you a sneak peak at some of the sessions that we're planning. More are on the way, but take a look at what we've got planned so far! 

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Topics: News

Innovating for YOU... What's Next?

Posted by Anna Ransom on Mar 23, 2016 11:08:45 AM

At Newmarket, we believe that continuous innovation is at the foundation of providing you with industry-leading solutions.  You cannot effectively plan for tomorrow’s business challenges utilizing yesterday’s tools.  We also believe that the best resource for identifying future challenges is in talking through trends with you – the individuals most closely linked to the business.

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Topics: Sales & Catering

New Guest Speaker & Service Optimization Sessions at our 2016 Customer Conference

Posted by David Dajani on Mar 16, 2016 7:37:15 AM

We're excited to reveal the addition of another industry guest speaker, and a presentation on HotSOS Mobile from the Service Optimization team!   

New Guest Speaker!

Automating Hotel Operations with
Proactive Change Management Approach
Kristi Millhiser, Director of Learning & Development
Grand Wailea Maui, A Waldorf Astoria Resort

New Service Optimization Session!

Spicy or SoSuite
It's time to spice it up with HotSOS Mobile!



Meet Your Speakers


Jennifer Green
Session: Technology Empowering your Brand Promise
Product Director, Guest Service & In Room Technology
Hyatt Hotels & Resorts

Stefan Lorch
Session: Starwood isTurning Heads in Savings with Style
Director of Rooms & Sustainability, North America
Starwood Hotels & Resorts

Ed Burke
Session: HotSOS Mild Designed for Selected Service Hotels
Vice President, Rooms & Engineering
Interstate Hotels & Resorts



Don’t forget to sign up for your one-on-one session with our Customer Experience Managers during registration. 

Spaces are limited!

Register Now or click the link below to reserve your space!


2016 Customer Conference


We are excited to welcome you to our conference, and we look forward to meeting you in Vegas! 


David Dajani

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Topics: Service Optimization

Dorchester Collection COO reveals significant investment

Posted by David Dajani on Mar 15, 2016 10:11:42 AM

 Hôtel Plaza Athénée,Paris reaps the benefits

of automating their daily operations

  The Hôtel Plaza Athénée, one of only few officially awarded “Palace” status landmarks in France, started its multi-million-euro facelift just as it celebrated its 100th Anniversary. The Dorchester Collection property expanded by adding multiple guestrooms, suites, and a ballroom. Designer, Marie-Jose Pommereau, designed the interiors of the hotel suites. Alain Ducasse’s 3-star Michelin restaurant and bar was also redesigned by Jouin-Manku agency in Paris. 

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Topics: Service Optimization

Newmarket Enables Wanda to Grow Continually

Posted by Eric Oppegaard on Mar 3, 2016 10:22:27 PM


Hey Newsstand readers!  This is an exerpt of a media release recently posted to our website.


Portsmouth, NH – Newmarket®, an Amadeus company, recently announced that Wanda Hotels & Resorts Co Ltd (“Wanda Hotels”) and Newmarket renewed their corporate agreement. Wanda Hotels will continue to improve operations and increase business revenue with integrated Newmarket solutions including Delphi Sales and Catering and MeetingBroker lead distribution solutions.


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Topics: News

Destination Hotels adds its 30th Hotel to Service Optimization

Posted by David Dajani on Feb 29, 2016 11:51:15 AM


The Woodmark Hotel & Still Spa marks the 30th property by Destination Hotels to be powered by HotSOS!
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Topics: Service Optimization

$100 Million in Cost Savings Revealed at Commune's Annual Senior Leadership Forum

Posted by David Dajani on Feb 12, 2016 11:17:55 AM

 Newmarket’s Service Optimization division reveals their 2015 $100 million in cost savings at the 2016 Commune’s Annual Senior Leadership Forum in Miami!

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Topics: Service Optimization